FAQ

We are currently looking at 12 – 18 weeks on average. However the Soft boots can be much quicker due to them having a shorter production time, than the Fully Reinforced Models. Many boots are arriving earlier than the timeframe projected, however we would rather overestimate, than underestimate! Every boot is handmade and different so sadly we can’t speed up this process, they are worth every second of the wait for your very own one of a kind unique Boots.

Celeris Boots are Handcrafted in the Traditional way, and for this reason the production is slower than many other Boot Brands, due to the time and craftsmanship put into making your Boots uniquely just for you!! Celeris is truly a Bespoke Company operated by Master Craftsman. For these reasons they are worth waiting a few weeks longer for your BEAUTIFUL Boots.

You will be given a estimated Timeframe upon ordering your Boots, however this is not a guarantee. We wiil do our best to make sure your Boots arrive in the correct timeframes however sometimes delays may occur in production…such as a leather being not easily available upon time of ordering, and certain Boot Models can take more time ect. We keep in contact with Celeris weekly regarding production times for Clients boots.

This happens very rarely, however in the event that it does, our philosophy is to offer the Client 100% “Boot Love” guarantee. The Boots are Handmade so it is possible to make a mistake, however it is generally small enough to rectify due to the intricacies of the 24 measurements taken, and we can solve the issues in most cases with some fine tuning. However should the issue be more than this, then we promise to resolve the problem as quickly and easily as possible, in the form of a refund or remaking the Boots. Our “Boot Love” guarantee is only available within 14 days of receiving the Boots, providing they are returned  “as new”, and have not been Ridden In.

Our Celeris Tall boots are completely made to measure, so we don’t stock off the shelf Tall Boots.

We do occasionally have Demo Boots for sale, which have been worn in Photo Shoots by Models ect. We will sometimes have the Demo ones available in our online store or on Social Media.

There are around 90 different colours and styles of leathers, and most of these are on the Website. Some of these leathers may change due to Seasonal availability, and new ones will be sourced generally twice a year when the new collections come in. For this reason it is also a good idea to follow our Social Media pages and keep up to date with the latest news!!!

The colour in a photo will be close, but not always identical due to lighting and the way the Leather photographs. Also the Leather can vary slightly in Colour due to the differences in the grains and hides, especially the Tan leathers. However this really adds to the uniqueness of your bespoke handmade boot.

All Leather Samples and Boot Models in various coloured Leathers are available in our Boutique should you be local to us, or when we travel to do Trade and Horse Shows. You can check our Events and Book A Fitting Page on the Website and Social Media to see when we may be in your area.

We can possibly source the Leather or one as close to it, if it’s available and of a good enough quality. Celeris are very selective about the quality of the Leathers they work with. Just email us to enquire.

You can Book A Fitting at our Boutique. Also check out our Social Media and Book A Fitting Page on the Website for Fittings at Trade and Horse Shows near you. Alternatively if you do not live near us, you can use the Measuring Information, Video and Guides and Order Online.

By following our Measurement Video, and Step by Step Instructions you can fill in the measurement forms and details, which we will then receive and cross check for accuracy.

You will need a Measuring Tape, your normal breeches/socks and a Riding Buddy to do the Measuring.

The Video and Information provided make the procedure easy to follow, however if you are unsure or not confident to do it on your own, we are only more than happy to assist you via Facetime, just email us and let us know.

You can email us at info@celerisridingboots.com or Book A fitting on our Booking Page on the Website, message us on our Social Media Platforms, Facebook and Instagram.

It is recommended that you wear your normal Breeches and socks, bearing in mind if your Winter ones are heavier than Summer. You need to then decide what weight of Breech/Sock you would wear the most, as this can alter the measurements.
It will take around 1/2 Hour to 45 mins to complete the Measuring and decide on Model, Style, Colour and any Customisations you might like for your Beautiful Boots.

We use either Local Postal Service’s or DHL.

We do occasionally have Demo Boots for sale, which have been worn in Photo Shoots by Models ect. We will sometimes have the Demo ones available in our online store or on Social Media.

Our Celeris Tall boots are completely made to measure, so we don’t stock off the shelf Tall Boots.

This happens very rarely, however in the event that it does, our philosophy is to offer the Client 100% “Boot Love” guarantee. The Boots are Handmade so it is possible to make a mistake, however it is generally small enough to rectify due to the intricacies of the 24 measurements taken, and we can solve the issues in most cases with some fine tuning. However should the issue be more than this, then we promise to resolve the problem as quickly and easily as possible, in the form of a refund or remaking the Boots. Our “Boot Love” guarantee is only available within 14 days of receiving the Boots, providing they are returned  “as new”, and have not been Ridden In.

You will be given a estimated Timeframe upon ordering your Boots, however this is not a guarantee. We wiil do our best to make sure your Boots arrive in the correct timeframes however sometimes delays may occur in production…such as a leather being not easily available upon time of ordering, and certain Boot Models can take more time ect. We keep in contact with Celeris weekly regarding production times for Clients boots.

Celeris Boots are Handcrafted in the Traditional way, and for this reason the production is slower than many other Boot Brands, due to the time and craftsmanship put into making your Boots uniquely just for you!! Celeris is truly a Bespoke Company operated by Master Craftsman. For these reasons they are worth waiting a few weeks longer for your BEAUTIFUL Boots.

We are currently looking at 12 – 18 weeks on average. However the Soft boots can be much quicker due to them having a shorter production time, than the Fully Reinforced Models. Many boots are arriving earlier than the timeframe projected, however we would rather overestimate, than underestimate! Every boot is handmade and different so sadly we can’t speed up this process, they are worth every second of the wait for your very own one of a kind unique Boots.